FAQs

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At Pretty Polished, we prioritize transparency and satisfaction for our valued clients. That's why we've curated a comprehensive list of frequently asked questions to address any inquiries you may have about our services and procedures. Whether you're seeking clarity on pricing, scheduling, or the specifics of our offerings, we're here to provide clear and concise answers.

If you can't find what you're looking for, our dedicated customer support team is just a message or call away. Your satisfaction is our priority, and we're committed to ensuring you have all the information you need for a seamless experience with Pretty Polished. Thank you for choosing us for your cleaning and outdoor care needs.

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Frequently Asked Questions

What Commercial Janitorial and Facilities services do you offer?

We provide a wide variety of janitorial and facilities services to businesses nationwide. We customize our scope of work to each of our clients and their unique needs. Our services include commercial janitorial services, day porter services, window cleaning, carpet cleaning, pressure washing, complete floor care, pest control, post construction cleaning, deep cleaning, event cleaning, landscaping and more.

Do you offer Green Cleaning Services?

We strive to be environmentally and health conscious. We take every opportunity to reduce exposure to cleaning chemicals and we only use safe and approved products. Our equipment is energy efficient, and our staff is thoroughly trained on waste disposal and recycling. We believe our impact on the planet today is vital to
the sustainability of our families’ tomorrow. We are dedicated to reducing our impact, and helping you reduce yours. Call today for a free quote and consultation.

Will I have the same people cleaning my building?

We do our best to have the same professional cleaners in your business every time we clean. However, sometimes due to vacations, illness, or cleaners being rescheduled we may have to send a different cleaner or team instead. Our primary goal is to provide a consistent clean no matter who cleans your business.

Do you offer day porter services?

Yes, we specialize in day porter services for your commercial facilities. Including Porter services for: Shopping Plazas, Commercial Real Estate, Malls, Apartment Complexes, Call Centers, Office Spaces and More. Call or schedule a free on-site quote today.

What do your day porter services include?

Our day porter services are fully customized to your business needs. Most of our customized day porter programs will include lobby maintenance, restroom restocking and cleaning, removing trash, cleaning communal areas (i.e., kitchens, cafeterias, patios, break rooms), meeting setup/tear down. Call us today or schedule a free quote.

Can Pretty Polished provide a free quote for janitorial services?

Yes! Pretty Polished offers free, no-obligation quotes for janitorial services. Contact us today to request your personalized quote and experience the difference with Pretty Polished!

How does Pretty Polished stay up-to-date with the latest cleaning techniques and technologies?

Pretty Polished is committed to continuous improvement and staying at the forefront of the industry. We aim to implement the latest cleaning technologies and techniques to deliver superior results for the businesses we serve.

What measures does Pretty Polished take to ensure confidentiality and security during office cleaning?

Pretty Polished understands the importance of confidentiality, discretion and security in the workplace. Our cleaning professionals undergo background checks and sign confidentiality agreements to safeguard sensitive information during office cleanings. Pretty Polished assigns trained professional staff to your facility. Staff wears company shirts, parks in designated areas and is continuously trained in safety.

What are the benefits of outsourcing janitorial services for businesses?

Outsourcing janitorial services to Pretty Polished offers numerous benefits for businesses, including cost savings, improved cleanliness and hygiene, enhanced productivity, less managing, less liability and peace of mind knowing that your facility is in capable hands.

How does Pretty Polished ensure safety during commercial post-construction cleaning?

Safety is our top priority at Pretty Polished. Our team is consistently trained and follows strict safety protocols and utilizes appropriate personal protective equipment to ensure a safe and efficient commercial post-construction cleaning process.

Can Pretty Polished accommodate custom cleaning schedules?

Yes! Pretty Polished understands that every business has unique cleaning needs and schedules. Whether you require daily, weekly, or monthly cleaning services, we can create a customized cleaning plan that fits your specific requirements.

What sets Pretty Polished apart from other commercial cleaning companies?

At Pretty Polished we prioritize quality, reliability, and customer satisfaction. Our attention to detail, use of fragrant eco-friendly cleaning products, and commitment to excellence make us the premier choice for a commercial cleaning service.

How can I schedule office cleaning services with Pretty Polished?

Scheduling office cleaning services with Pretty Polished is easy! Simply visit our website, PrettyPolishedCleaning.com and fill out our convenient Book Now form. Our team will promptly get in touch, schedule an on-site walk to discuss your requirements and customize a cleaning plan that suits your needs, budget and schedule.